Return Policy

Missions Possible is happy to replace a gift with another selection, or issue a gift card within 30 days of purchase or receipt as a gift. To return or exchange an item, please

1. Contact our Customer Service Department at (757) 226-0700 Monday through Friday from 9:00 AM to 5:00 PM EST to begin processing the exchange or return.

2. Return your gift with an insured courier (FedEx, UPS, USPS Parcel Post) and retain your receipt. Missions Possible is not responsible for items damaged or lost in transit. If you are returning a gift because it is damaged or defective, Missions Possible will provide a prepaid UPS return label.

Return shipping address:

Missions Possible
1369 Laskin Road
Suite 1
Virginia Beach, VA 23451

PLEASE NOTE: Monogrammed and personalized gifts are not eligible for exchange or refund unless they are damaged or defective.